Posted by Ann Otoole on the Official Linden Blog:
Ann Otoole Says: September 16th, 2007 at 11:34 AM PDT
@116 - KatieLynn:
1. uninstall SL
2. (optional) make a backup of your chat/IM logs found inC:\Documents and Settings\(ps username)\Application Data\SecondLife\(sl username)
3. Delete the C:\Documents and Settings\(ps username)\Application Data\SecondLife\ directory
4. Empty the recycle bin
5. Reboot
6. Empty the temp directory
7. Empty the recycle bin again
8. Install SL
9. Run SL but don’t connect
10. Set prefs to show logon location
11. on the logon screen slelct to specify logon region
12. Enter Io as the region
13. Log on to SL
In almost every case this resolves the permanently ruthed avatar problem. I do not know why region Io has such “magical powers” in respect to asset system issues related to a single account.
Hope it helps.
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